Service
Monday 7:30AM - 6:00PM
Tuesday 7:30AM - 6:00PM
Wednesday 7:30AM - 6:00PM
Thursday 7:30AM - 6:00PM
Friday 7:30AM - 6:00PM
Saturday 8:00AM - 4:00PM
Sunday Closed


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Frequently Asked Service Questions

The best way to protect your vehicle's value and ensure that it functions well for many years is to maintain it properly at regular intervals. Our INFINITI of Springfield service team have answers to frequently asked automotive service questions.


How Often Does INFINITI Recommend An Oil Change?

It's ideal to get an oil change around every 5,000 to 10,000 miles or every 6 months, depending on the type of oil used. However, this can vary by model and whether you use synthetic oil or not. The previous and general guideline is every 3,000 miles. It's a good idea to check your manual and see what the manufacturer recommends. Even you don't drive 3,000 miles in three months, you might consider getting it changed at that point to prevent old oil from sitting in your engine.


Do I Have To Pay For A Recall?

No, If you receive a recall notice from INFINITI then it should inform you that you can get the affected item repaired at an authorized INFINITI dealer like INFINITI of Springfield for free.

When Should I Replace My Tires?

Tires need to be replaced when there's low tread, which is typically less than 2/32” of depth. Feel free to visit us at our dealership and we’ll teach you all about the cracking and bulging that you should look out for on your tires. Here's a tip on how you can check your tire tread. Use the penny test as general guide (if Abe Lincoln head and hair are fully visible then we'd recommend to replace tires).

Do You Service Vehicles From Other Brands?

Yes, you may bring your vehicle for service even if it's a different brand of vehicle. Although we are primarily focused on servicing INFINITI or Nissan vehicles with factory-trained techs, we can service vehicles from other brands.

Do You Sell Tires?

Yes, we do sell tires. We are one of the most trusted tire shops in the business. Many of our tires even include road hazard coverage on eligible tires. If you get a flat, your new tire is on us. Our Express service is one of the best in the business. If you need some new set of tires, feel free to contact us.

What Time Does The Service Department Close? (Or What Are the Hours For Service?)

Our service department is open for your convenience at 7:30 AM to 6:00 PM on weekdays and at 8:00 AM to 4 PM on Saturday. We are closed all day on Sunday. If you're not sure, feel free to call us or refer to theservice hours on our website.

More FAQS:

INFINITI Service Intervals