Customer Testimonials

Hear What Our Customers Have to Say

"Cindy's Experience"
Out of my experiences with car dealerships I would have to rate my most recent as being the best. Not only was my salesman helpful & knowledgeable but they made my car buying experience stress free & comforting. Not only was my salesman there through the purchase but a sured me they would be there fore me through years to come offering me service & support. I would recommend this dealership as well as my salesman Bryan to anyone in the market for a new or used vehicle. Thank you so much INFINITI of Springfield you have made me one satisfied customer!!!  
- Cindy D.

"Nathaniel's Experience"
The best car buying experience I have ever had!
- Nathaniel B.

"Victoria's experience"
On Thursday 8/19/2010 I took my car into the INFINITI of Springfield store so someone could help me figure out?how to change the region on the navigation andhow to reset for the oil change I had while moving from Seattle,?WA to Springfield, MO. Kevin Luttrell met with me, and walked me through the processes I requested. I was?very impressed with Kevin. He was very pleasant, professional, and he provided the best possible service. I?asked him if the car sounded rough, or if I would need snow tires for the winter. He *could* have told me I?needed all sorts of stuff, but instead he was very honest. I was Very impressed with Kevin, and the staff at the?dealership who were all very friendly and professional. You guys are doing a great job, and all of your efforts?are greatly appreciated! Thank you!
- Victoria W.

"Service Department"
While visiting Springfield my 2001 I30T stalled at an intersection at 5 pm. By the time I got it pushed out of traffic, searched for the local dealer and called it was 5:30 pm. Not only did Kevin Luttrell return my phone message, he stayed late while I "limped" the car to the shop. Kevin checked in my vehicle and loaned me another so I would not miss business meetings the next day. Then he kept me up-to-date on the parts and repairs (alternator and battery) so I could plan the remainder of my trip. I have a great Service Manger at Major INFINITI of Kansas City but I'll admit; Kevin is every bit as good. Thanks Kevin for going beyond my expectations.
- Kirk D.

Steve May is always very helpful and informative about all the vehicles we have purchased from both the Chevy and INFINITI Dealership - and we plan to keep coming back for future purchases. ALSO - Brian, in the finance department, was great at getting us in and out in a short period of time. At previous dealerships we have waited for HOURS just to close a deal - so this is very much appreciated! 
- Debra A.

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